“We all love technology, but sometimes work is in our pockets 24/7,” which has a negative impact on work-life balance. “We really wanted to be mindful of the need to rest and disconnect,” explains Ryan. In addition, like most employers across the world, Dropbox realized early on that its employees’ wellbeing was likely to take a hit, leading to burnout.
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This included virtual product walkthroughs, virtual coffees, as well as taking the time to figure out how to build an appropriate virtual buddy system, according to Ryan. To help resolve this, Dropbox relied on HelloSign and focused, particularly for early-career hires, on being very intentional in providing a clear roadmap for their first few weeks in the role. But, according to Ryan, “we used Zoom and their whiteboard tech to solve that issue”.Īnother challenge was onboarding. One of the main challenges that Dropbox faced was how to do its engineering whiteboard interview online.
However, Ryan says workplace tech was there to help at every turn. This doesn’t mean that Dropbox didn’t face challenges in pivoting to an entirely remote workforce. The company, which employs close to 4,000 people across the globe, was well placed to deal with distributed working.Įmployees were also used to working from home before the pandemic hit and leveraging tools such as virtual collaborative whiteboard Miro and messaging platform Slack. Those tools included Dropbox Spaces for building projects, Dropbox Paper for information sharing, and an e-signature solution called HelloSign.ĭropbox also benefited from its experience of dealing with a global workforce. “As an organization that builds products for distributed work, we were able to make the move relatively seamlessly as we had the tools” to hand, adds Ryan. The company’s head of international HR Laura Ryan states “we didn’t have an early heads up, but we were really lucky”. Governments, companies, and individuals across the world were caught off guard by not only the pandemic, but its disruptive impact.ĭropbox was no exception. Very few people saw the COVID-19 pandemic coming.
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